Comments on: Orangehome Email Settings

By: Peter Haynes

Peter Haynes — Wed, 16 Sep 2009 17:06:14 +0000

I simply cannot work out how to get my windows mail working with the fslife email address I have. I can take emails in but just can’t send them out. Can anyone help me please. I have emailed (from the online website) orange direct but not had a reply at all.
PLEASE HELP?

By: Sue

Sue — Sun, 30 Aug 2009 15:53:11 +0000

Yet another problem with Orange mail and the fsnet.co.uk address. When will Orange stop blaming everybody else and fix the problem!
Still cant send or receive any messages via outlook but other email software is unaffected.

By: Ian Furniss

Ian Furniss — Tue, 25 Aug 2009 08:06:39 +0000

I have had to leave Orange home, after being told I needed a contract to keep my address live I now find thats not true. However I can receive e-mails and spam but not send any. What settings should I have in the accounts to get this working. I am extremely Anry at the way Orange have operated with regard to my account ie:- (1) telling me I needed an acount when I didn’t (2) that I had to have an 18 month account when they only set up a 12 month one (3) it does n’t work any way. I have therefore payed Â£360 for something I didn’t have. I look forward to your help ( in English please )
Dissatisfied customer!!!!!

By: Paul

Paul — Sat, 22 Aug 2009 22:15:08 +0000

Eileen,

You are not alone with this problem, I have been having problems for over a week and despite several emails to Orange they still keep trying to blame Microsoft, firewall and virus software.

The problem does seem to be limited to sending & receiving Orange / Freeserve / Fsnet addresses. From what I have been able to determine I cannot send or receive any mail from “Orange” email addresses yet all other email is unaffected.

I did notice that the “Envelope-to” in the headers of the mail that will not download all have “fu3000000000000000000330075@0110.back3c-mail02-01.me-wanadoo.net” rather than my email address.

By: Omar

Omar — Sun, 09 Aug 2009 20:49:58 +0000

Eileen,

I would recommend contacting Orange about this problem. Sounds like it is a problem on their end… no surprise.
If you have reached the end of your contract, I would recommend changing service providers alltogether though and sending out a message to everyone with your new (hotmail perhaps) email address.

Good luck

By: Eileen Pohl

Eileen Pohl — Sun, 09 Aug 2009 18:27:02 +0000

I have been retrieving emails using Outlook for several years but recently I have noticed that not all but some (most?) of my orange emails never get downloaded. The same happens if I send a Microsoft test email – some are received and some stay on the orange server. I can only access these emails via the orange website.

Can you help, please?

Eileen Pohl

By: Omar

Omar — Tue, 14 Apr 2009 00:51:27 +0000

@DerekOsborne – The chances are that your email service provider’s system was down. If the problem persists, let me know and I will see if I can help.

By: Derek Osborne

Derek Osborne — Tue, 17 Mar 2009 09:37:45 +0000

Sirs,
My outlook Express account has stopped and I am asked to put in my user name and Password. Doing this just brings the same box back asking for the same information. If I go into Orange I can pick my e-mail up. Can you re-installl me in Outlook express please?

By: Rui

Rui — Mon, 02 Feb 2009 08:56:35 +0000

Dear sirs I’ve got an dial up account with orange and I would like to send and receive emails through
U iPhone can you send me the settings from incoming to outgoing servers hosts ports etc thank you

By: Omar

Omar — Tue, 14 Oct 2008 13:46:46 +0000

You most probably can reset the connection settings with the CD provided by Wanadoo, though it is impossible for me to say for sure if this will fix the problem you are having because I do not have enough detail regarding the actual problem. Saying that you have ‘removed’ the connection does not give me enough information to diagnose your problem. For all I know, you may have just unplugged your network cable or boxed up the modem! Good Luck